QUESTIONS
Question 1
(CO 4) Planning is the process of deciding what needs to be done to achieve organizational objectives; identifying when and how it will be done, and determining by whom it should be done.
- True
- False
Question 2
(CO 4) The short-range, detailed planning that focuses on current operations is called functional planning.
- True
- False
Question 3
(CO 4) The three participative leadership styles are consultative, democratic, and socialistic.
- True
- False
Question 4
(CO 4) A warehouse manager who is placing a reorder for maintenance supplies for delivery vehicles would be making a programmed decision.
- True
- False
Question 5
(CO 4) The ability to work with people and be sensitive to worker’s needs are examples of human relations skills.
- True
- False
Question 6
(CO 4) The time that an employee spends on a particular job determines his or her specialization of labor.
- True
- False
Question 7
(CO 4) One of the problems with setting up groups is the strong likelihood for the organization to experience decreased productivity.
- True
- False
Question 8
(CO 4) The nature of the task and the location of the workers affect the size of a manager’s span of control.
- True
- False
Question 9
(CO 4) Which of the following is NOT one of the four functions of management?
- Planning
- Controlling
- Organizing
- Budgeting
- Leadership
Question 10
(CO 4) Manila Water, the provider of the water and sewerage services in the capital of the Philippines has purchased the government owned water and sewerage system for the entire country. It promises to make the nation’s water and sewerage system run as efficiently and profitably as the one it operates in Manila. To achieve this goal, Manila Water’s top management will first need to engage in _____ planning to determine what resources are needed to achieve this goal.
- Tactical
- Operational
- Supervisory
- Strategic
- Functional
Question 11
(CO 4) Spring Airlines is a start-up business in China. It uses the management function of ____ to arrange that the three airplanes it operates are where they are supposed to be when they are supposed to be and have the appropriate number of operating personnel.
- Organizing
- Controlling
- Communicating
- Planning
- Leadership
Question 12
(CO 4) _____ is the process of guiding and motivating others toward the achievement of organizational goals.
- Leadership
- Communications
- Power
- Influence
- Management
Question 13
(CO 4) The relatively consistent pattern of behavior that characterizes a leader is called his or her _____ style.
- Decision
- Leadership
- Strategic
- Functional
- Conceptual
Question 15
(CO 4) In 2005, BridgePort Brewing Company expanded sales of its BridgePort India Pale Ale, and BridgePort Black Strap Stout into Alabama, Georgia, Kansas, Minnesota, Missouri, North Carolina, Oklahoma, Tennessee and Texas. These states will join BridgePort’s current distribution markets of Alaska, Arizona, California, Colorado, Idaho, Montana, New Mexico, Oregon, and Washington. When the brewery allocated resources to increase its production and distribution, it would have relied on which of the following management functions?
- Organizing
- Implementing
- Resource Planning
- Benchmarking
- Operational Planning
Question 15
(CO 4) Work group cohesiveness can benefit the organization by doing all of the following EXCEPT:
- Increased productivity
- Enhanced worker self-image because of group success
- Decreased resistance to change
- Reduced employee turnover
- Reduced employee absenteeism
Question 16
(CO 4) Self-managed work teams:
- Are highly autonomous teams
- Work without any formal supervision
- Take responsibility for setting their own goals
- Plan and schedule their own work activities
- Are accurately described by all of the above.
Question 17
(CO 4) What basic type of management is typically performed by middle managers?
Question 18
(CO 4) What king of power gives a supervisor the authority to make decisions?
Question 19
(CO 4) What is the management pyramid?
Question 20
(CO 4) List the four key functions of management and give an example of each one.
Question 21
(CO 4) Describe two leadership styles. Make sure to include specific examples of each leadership style.
ANSWERS
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