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Character Matters – Quiz 3: Attentive/Deliberate Listening

QUESTIONS

Question 1

Match the following description of what effective listening is not, with the word that goes with them,

Question 2

Too often we are ______________ but not truly listening

Question 3

According to Diane Schilling, most people talking about a problem don’t want what from the listener?

  • A summary of the speaker’s problem
  • Their empathy
  • Their advice
  • Their comforting

Question 4

When listening remember that ____________ convey only a fraction of the message.

  • Words
  • Pauses, brief moments of silence
  • Non-verbal cues
  • Factual expressions

Question 5

What did all the people known as being fantastic listeners that Ronnie Polaneczky wrote about have in common

  • They sympathized with the speaker
  • They could detect the speaker’s unspoken communication
  • They gave the speaker their full attention
  • They didn’t need to be right

Question 6

According to Ronnie Polaneczky, social media is about exposing and ___________

  • Judging
  • Listening
  • Communicating
  • Reacting

Question 7

According to Ronnie, active listening can change;

  • The world
  • School classrooms
  • Relationships
  • One’s outlook on life

Question 8

Among the five exercises Julian Treasure gives to improve your conscious listening, which is the one he flags as the most important?

  • Listening positions
  • Enjoying mundane sounds
  • RASA (Receive, appreciate, summarize, ask)
  • Three minutes a day of silence
  • Identify how many channels of sound you can hear in a given location.

Question 9

Why does Jason Chare think that it is such a hard sell to convince people of the power of listening?

  • Society has put so much emphasis on talking
  • Most people don’t want to make the effort to listen well
  • People today are too impatient to listen
  • It is a boring subject.

Question 10

In the story Jason recounts at the end of his talk, having someone who would listen was the difference between;

  • Good grades and bad grades
  • A successful or failed relationship
  • War and peace
  • Life and death

Question 11

Complete the following statements with Azul Terrone’s talk “What makes a good teacher great?

“Kids have a way of communicating and adults just haven’t spent the time ____________.”

Question 12

Complete the following statements from Azul Terronez’s talk “What makes a good teacher great?”

“A great teacher understands that students have a ____________ outside of school.”

ANSWERS

Question 1

Match the following description of what effective listening is not, with the word that goes with them,

Correct Answers

  • Preparing what were are going to stay instead of truly listening – Rehearsing
  • Trying to be amiable, feigning to agree with everything to avoid confrontation – Placating
  • Think autobiographically, becoming occupied with ourselves and our lives – Identifying
  • Paying attention only to ideas with which we agree – filtering
  • Changing the topic if we are bored or uncomfortable – derailing

Question 2

Too often we are ______________ but not truly listening

Correct Answer: Hearing

Question 3

According to Diane Schilling, most people talking about a problem don’t want what from the listener?

  • A summary of the speaker’s problem
  • Their empathy
  • Their advice
  • Their comforting

Correct Answer: Their advice

Question 4 ……

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