QUESTIONS
Question 1
Match the following description of what effective listening is not, with the word that goes with them,
Question 2
Too often we are ______________ but not truly listening
Question 3
According to Diane Schilling, most people talking about a problem don’t want what from the listener?
- A summary of the speaker’s problem
- Their empathy
- Their advice
- Their comforting
Question 4
When listening remember that ____________ convey only a fraction of the message.
- Words
- Pauses, brief moments of silence
- Non-verbal cues
- Factual expressions
Question 5
What did all the people known as being fantastic listeners that Ronnie Polaneczky wrote about have in common
- They sympathized with the speaker
- They could detect the speaker’s unspoken communication
- They gave the speaker their full attention
- They didn’t need to be right
Question 6
According to Ronnie Polaneczky, social media is about exposing and ___________
- Judging
- Listening
- Communicating
- Reacting
Question 7
According to Ronnie, active listening can change;
- The world
- School classrooms
- Relationships
- One’s outlook on life
Question 8
Among the five exercises Julian Treasure gives to improve your conscious listening, which is the one he flags as the most important?
- Listening positions
- Enjoying mundane sounds
- RASA (Receive, appreciate, summarize, ask)
- Three minutes a day of silence
- Identify how many channels of sound you can hear in a given location.
Question 9
Why does Jason Chare think that it is such a hard sell to convince people of the power of listening?
- Society has put so much emphasis on talking
- Most people don’t want to make the effort to listen well
- People today are too impatient to listen
- It is a boring subject.
Question 10
In the story Jason recounts at the end of his talk, having someone who would listen was the difference between;
- Good grades and bad grades
- A successful or failed relationship
- War and peace
- Life and death
Question 11
Complete the following statements with Azul Terrone’s talk “What makes a good teacher great?
“Kids have a way of communicating and adults just haven’t spent the time ____________.”
Question 12
Complete the following statements from Azul Terronez’s talk “What makes a good teacher great?”
“A great teacher understands that students have a ____________ outside of school.”
ANSWERS
Question 1
Match the following description of what effective listening is not, with the word that goes with them,
Correct Answers
- Preparing what were are going to stay instead of truly listening – Rehearsing
- Trying to be amiable, feigning to agree with everything to avoid confrontation – Placating
- Think autobiographically, becoming occupied with ourselves and our lives – Identifying
- Paying attention only to ideas with which we agree – filtering
- Changing the topic if we are bored or uncomfortable – derailing
Question 2
Too often we are ______________ but not truly listening
Correct Answer: Hearing
Question 3
According to Diane Schilling, most people talking about a problem don’t want what from the listener?
- A summary of the speaker’s problem
- Their empathy
- Their advice
- Their comforting
Correct Answer: Their advice
Question 4 ……
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